Enhanced Login Procedures

for Your Account

businesswoman sitting with coffee and browsing on smartphone

As part of Mutual of America’s ongoing commitment to ensure the highest level of security for our customers, we have further strengthened the login procedures required for access to the My Account section of mutualofamerica.com.

If you haven’t already, you now need to establish multifactor authentication when logging in to My Account. This process will only take a few minutes and includes the following:

  1. Username and password.
    If you’re a participant with an existing My Account security profile, you’ve already established this factor. If you haven’t, doing so is a quick and easy process that can be initiated on the My Account login page.
  2. At least one of four security factors.
    You’ll need to verify your identity by entering a unique, single-use code, which you can choose to receive via the Okta Verify mobile app, text message or email, or by following voice call instructions.

In addition to stronger security, there are also other benefits:

  • If you’re a new participant, you can register your account on your own without waiting to receive a letter in the mail from the Company with your Customer ID and PIN.
  • If your account gets locked because of too many failed login attempts, you can reset your account simply by verifying your identity through the online process. (Previously, you had to call the 800 Line to unlock your account.)

If you have questions related to these new login procedures, please contact your local Mutual of America representative.

Better your tomorrow.

Contact your Mutual of America representative today.

You should consider the investment objectives, risks, and charges and expenses of the investment funds and, if applicable, the variable annuity contract, carefully before investing. This and other information is contained in the funds’ prospectuses and summary prospectuses and the contract prospectus or brochure, if applicable, which can be obtained by calling 800.468.3785 or visiting mutualofamerica.com. Read them carefully before investing.


The articles and opinions in this publication are for general information only and are not intended to provide specific advice or recommendations for any individual. Consult your attorney, accountant or financial or tax adviser with regard to your individual situation.